DO NOT USE THE BANGKOK BANK, THEY HAVE BEEN PROBED FOR PARTICIPATING IN MONEY LAUNDERING
The illegal and unethical activities of the bank do not stop there. This bank has illegally seized customer funds using the excuse of laundering as a ruse to take advantage of powerless expatriate customers who have no recourse.
The leadership and management of the Bangkok Bank in my view are acting with impunity from their alignment with powerbrokers.
They get hung up on their own hubris which becomes their downfall. No bank is immune. Two US Banks have failed this year. in 2024, three banks with assets over $100bn failed, all larger than Bangkok Bank. It starts with poor customer relations.
This is Mr Phornthep Phornprapha the Chairman of the Board of Bangkok Bank and the individual ultimately responsible by corporate law for the image and reputation and performance of the bank. He is aware of this post but with no response to rectify the situation, seems to have no shame and no pride.
The Bangkok Bank was included in investigations by the US Financial Crimes Enforcement Network in 2020 for suspicious transactions suggestive of part of US$40 million in money laundering.
On May 21 2025 Thai authorities arrested 4 Bangkok Bank employees who passed $60 million through illegal accounts, many of them Russian and Chinese.
As a consequence, since May 2025, the Bangkok Bank has now belatedly implemented anti money laundering policies with the result that arbitrarily thousands of innocent immigrants and tourists are left without banking services. In my opinion, this puerile approach of the bank has been to go from insufficient to overkill.
The bank said exceptions are customers who have long term visas to stay in Thailand. That is not true.
That tells me that firstly the bank has a serious problem with complaints and their procedures for handling them. They get a lot of complaints. And secondly that they do not actually care about their customers.
My feeling is that it is the Bangkok Bank that is the criminal party in all of this, and they are using their new policy to withhold customer funds to their financial advantage and the customers’ losses. It is clearly a bank with weak leadership, and acting with impunity. Any bad organisation is bad from the top down.
Since posting this blog about the despicable Bangkok Bank, I have found that this is a serious complaint from hundreds of innocent customers. To read what others say please see this link below. I will post more as I discover more. It amazes me that directors can sit on a board of such a bank and not be ashamed. I feel sorry for their hard working staff who have to face the wrath of customers that they service all the time
BangkokBank Terrible Reviews | Read Customer Service Reviews of www.bangkokbank.com